CANCELLATION POLICY

NEW BOOKING POLICY Deposits: A $15–$40 nonrefundable deposit is required to book all appointments. Your deposit goes toward your service total. Appointments will not be secured without a valid deposit. Cancellations & No-Shows: Cancellations or reschedules made less than 24 hours before your appointment will result in the loss of your deposit plus a 40% cancellation fee. The 40% fee applies to all clients, including clients who were already booked before this policy was updated. The fee must be paid before you can book another appointment. After 2 cancellations or no-shows, I may no longer accept future bookings. Late Policy: Please arrive on time. 10 minutes late: $5 late fee Every additional 5 minutes: +$5 20+ minutes late: Appointment will be canceled and the 40% cancellation fee will apply. After-Hours Appointments: Appointments booked outside of my regular availability will have a $20 convenience fee added to the service total. I completely understand that life happens. However, last-minute cancellations and no-shows affect my business and prevent other clients from booking those appointments. These policies help protect my time and give everyone a fair opportunity to book. Thank you for understanding and supporting my small business!